Survey Monkey can be very useful to "take the temperature" of opinions on a certain topic. However, surveys where respondents just write brief lines often fail to elicit the additional feelings behind these short answers. If you need personnel to get behind a project, you'll need more than a "survey" of their opinions to get everyone actively working toward your goal.
I recently conducted a casual verbal "survey" concerning a Circ. proceedure with the suggestion that some changes be made to benefit other departments. The secondary and tertiary comments made possible by the personal contact and non-threatening presentation of the idea revealed more than the original questions about the likelyhood of getting the changes implemented on a consistent basis.
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